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Privacy Policy

Last updated: 17/03/2026

1. Introduction

This Privacy Policy explains how WONDERPOP PTE. LTD. ("we", "us", "our") collects, uses, and protects your information when you use our website and related services ("Services"), including the WONDERPOP web and mobile applications.

2. Information We Collect

2.1 Information you provide to us

When you submit forms (for example, through the Contact page), we may collect:

  • Name
  • Email address
  • Company or organization
  • Message content and any additional information you choose to share

2.2 Usage data

We may collect non-identifiable technical data about how you use the website, such as pages visited, approximate location, device and browser information, and timestamps. This data helps us improve performance, reliability, and user experience.

3. How We Use Your Information

  • To respond to your inquiries and support requests
  • To operate, maintain, and improve our Services
  • To analyze usage patterns and improve product features and performance
  • To send you updates or marketing communications when you have explicitly consented (where required by law)

4. Legal Basis for Processing

Depending on your location, we may process your personal data under one or more of the following legal bases:

  • Performance of a contract or taking steps prior to entering a contract
  • Your consent
  • Legitimate interests in operating and improving our Services

5. Data Sharing

We do not sell your personal data. We may share information with trusted service providers who help us operate our infrastructure (such as hosting, analytics, or email delivery), strictly under contractual obligations of confidentiality and data protection.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, to comply with legal requirements, or to resolve disputes.

7. Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed and stored in countries other than your own. Where required, we take appropriate safeguards to protect your data in accordance with applicable laws.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing activities. You may also have the right to withdraw consent where processing is based on consent.

10. Children's Privacy

Our Services are not directed to children under the age of 16 (or other age as defined by local law). We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

WONDERPOP PTE. LTD.
Email: privacy@wonderpop.com